About INS
An international telecommunication company connecting the world through SMS. Learn about our mission, our story, and the team behind the gateway.
A Global Telecommunication Gateway Operator
INS — International Number Service — is a global telecommunication gateway operator specializing in virtual numbers and SMS verification. We provide phone numbers from over 100 countries and route incoming SMS from any platform directly to our customers' dashboards and APIs.
Our team combines carrier-grade telecom infrastructure with modern software engineering to deliver a service that is fast, reliable, and accessible to everyone — from individual users to enterprise resellers.
We started as a small operation focused on Bangladesh and South Asia, and grew into a full international gateway serving customers on every continent. Today, we operate direct interconnects with dozens of mobile carriers and manage number pools across more than 100 countries.
Our Mission
To make phone verification effortless and affordable for anyone, anywhere in the world. We believe access to global SMS infrastructure should not be limited to large enterprises with huge budgets — a freelance marketer in Dhaka should have the same tools as a Fortune 500 fintech in San Francisco.
Our Vision
To become the world's most trusted SMS verification and virtual number gateway, powering the next generation of digital identity, communication and account infrastructure across every market.
Our Approach
Own the full stack. From SIM banks and carrier interconnects at the bottom to the customer dashboard at the top — INS builds and operates every layer. This lets us deliver speed and reliability that resellers relying on aggregators simply cannot match.
What We Stand For
Four principles guide every product decision, every carrier partnership and every customer conversation at INS.
Global Reach
Real numbers from 100+ countries, growing every month. No customer is too small or too remote.
Speed First
OTPs in seconds — no waiting, no failed deliveries. Every millisecond of latency is treated as a bug.
Privacy
Your data and SMS content are protected and never shared with third parties. Isolation is default.
Customer Success
24/7 human support, not just chatbots. Every customer message is read by a real person.
The INS Story
From a small regional operation to a global gateway — here's how we got here.
Founded
INS was founded as a regional SMS verification provider focused on Bangladesh and South Asia.
First Carrier Interconnects
Signed direct interconnect agreements with major carriers in Bangladesh, India and Indonesia — cutting delivery time by 60%.
Global Expansion
Expanded to 30+ countries with number pools across Europe, Southeast Asia and the Americas.
Carrier Partner Program
Opened free SMPP and API connections to carriers, aggregators and businesses worldwide.
API v2 & Webhooks
Launched full REST API with real-time webhooks for developers and enterprise integrations.
100+ Countries
Crossed 100 countries of coverage and 10 million SMS delivered milestones.
Enterprise Gateway
Launched SLA-backed enterprise offering with dedicated number pools and custom carrier routing.
Where We Are Today
INS now serves individuals, marketers, developers, resellers and enterprises across every continent.
INS at a Glance
10M+
SMS Delivered
100+
Countries
500+
Platforms Supported
99.9%
Uptime
50K+
Active Numbers
5s
Avg. Delivery
24/7
Live Support
2019
Founded
Compliance & Responsibility
INS operates as a legitimate telecommunication service provider. Our numbers are provisioned through real carrier agreements and our infrastructure is monitored for abuse.
We do not tolerate the use of our service for fraud, spam, phishing, or any activity that harms end users or violates the terms of service of the platforms we support. Customers agree to our Acceptable Use Policy when signing up, and we cooperate with law enforcement on documented investigations.
Read Terms of Service →Contact & Partnerships
We're always happy to hear from customers, carriers, aggregators and press. Reach out through the channels below:
- General: info@ins-service.com
- Sales: sales@ins-service.com
- Support: support@ins-service.com
- Carrier partnerships: partners@ins-service.com
- Press: press@ins-service.com
- Abuse reports: abuse@ins-service.com
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